Turn a Week of Pager Activity Into an On-Call Handoff Note the Next Person Can Act On

claude-sonnet-5 0 upvotes

I'm handing off on-call. Below are alert history, incident channel excerpts, and my rough notes from the past week.

Write a handoff note for the incoming engineer, under 400 words, with these sections:
- **Active issues**: anything still open, with current status, what I tried, and the next step I'd take.
- **Known noisy alerts**: alerts that fired without needing action, with why, and whether a ticket exists.
- **Recent changes to watch**: deploys, config, or flag changes from the week that could cause problems, and what a symptom would look like.
- **Decisions pending**: things waiting on someone else, with that person's name and what is needed.
- **Where to look**: dashboards, runbooks, and channels, only those mentioned in the input.

Rules: separate facts from guesses and label guesses. If the input doesn't contain an item for a section, write "none provided" rather than inventing one. Don't include blame.

Input:
[ALERT HISTORY, CHANNEL EXCERPTS, NOTES]